Help & support

Most answers are on our FAQ. If you're stuck, we're quick to reply.

Contact us

Email [email protected] — we usually reply within a day. Include your event name if it's about a specific event.

Lost your links or password?

Sign in at /login with your event email and password to see all your links and re-email them to yourself. Forgot the password? Use reset your password.

Need your tax invoice?

Sign in to your account and download the PDF, or hit “Email me these details” to have it re-sent.

Report a problem with content

Use the “Report content” link on any event's upload page, or email us.

Worried about venue Wi-Fi?

Run the free Venue connection check at the venue beforehand.

Terms & Privacy · Operated by Yellow Alligator Pty Ltd, NSW Australia